Experience

Overview

• Resolved highly complex and critical customer issues by integrating technical expertise with exceptional customer service, focusing on Azure networking solutions.
• Managed configuration and troubleshooting of NSG, ACL, WAF, and UDR to optimize Azure network security and performance.
• Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
• Debugged VPN Tunnels (site-to-site/point-to-site) and troubleshooted Load Balancers (Private/Public), Layer7, and DNS-based LB configurations.